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FAQ

OHOO&COMPANY partners with Amazon

  • What is being announced?
    We are pleased to announce a partnership between OHOO&COMPANY and Amazon. OHOO&COMPANY will now leverage Amazon’s strong distribution network and fast-shipping to service customers worldwide.
  • Is there any change to the OHOO&COMPANY product offering?
    The vast majority of our product offering will be available on Amazon’s marketplace. From time to time, we may have exclusive offerings with select retail partners outside of Amazon. Those products would only be available at those specific retailer’s locations and/or web sites.
  • Can I find OHOO&COMPANY products outside of Amazon?
    No, OHOO&COMPANY can't still be purchased at our other partner’s locations and on their web sites.
  • Will pricing change?
    OHOO&COMPANY products will continue to be made available in an equivalent and competitive pricing format.
  • Shipping?
    Leveraging Amazon’s strong distribution network, customers will benefit from top tier customer service and fast-shipping.
  • Where is my order?
    If ordered on Amazon, please visit Amazon.com to view your order status.
  • I have an old OHOO&COMPANY gift card. Can I still use it?
    Unfortunately, older OHOO&COMPANY gift cards are no longer valid.
  • How can I view my order status?
    If ordered on Amazon, please visit Amazon.com to view your order status.
  • What shipping methods do you offer?
    Please see Amazon’s Shipping and Delivery section for all shipping options.
  • How can I track my order?
    If ordered on Amazon, please visit Amazon.com to view your order status.
  • What is your return policy and How do I return an item?
    If ordered via Amazon, please visit Amazon’s Returns & Refunds section.
  • When can I expect my refund?
    If ordered via Amazon, please visit Amazon’s Returns & Refunds section.
  • How do I unsubscribe from OHOO&COMPANY emails?
    We hope you will enjoy our special collections, exciting product previews and exclusive contents offered to our email customers. However, if you wish to unsubscribe we offer several options: At the bottom of our promotional emails, you’ll see a link to Unsubscribe or Manage Preferences or you can contact customer care to be removed. Please allow up to 7 days to an unsubscribe request to fully take effect.
  • What size t-shirt, socks, sweats, etc. should I purchase?"
    See our up to date sizing charts for best fit suggestions.
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